The Discretionary Effort Advantage
Discretionary effort is the work no organization can require: the extra thinking, the difficult truth, the initiative nobody assigned. People give it when the work is coherent, the decisions make sense and their contribution is visible. Trust in leaders is at an all-time low, and rarely because leaders set out to break it — the system quietly undermines them.
As the author of Designing Exceptional Organizational Cultures, Jamie helps leaders understand how to intentionally evolve their culture amidst the changing environment of today.
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Leadership teams, teams mid-transformation, post-merger integration, high-growth operating teams, Leadership forums
“Jamie understands that culture is not separate from execution—it shapes it. She helps leaders see how behaviors, decisions and systems are either accelerating performance or getting in the way, and what needs to change to move the organization forward.”
